Terms of Use and Disclaimer

Effective Date: 09/10/25

Please take time to read all the information on this page. By accessing or using this website, submitting any information, or communicating with Sweet James, LLP, you are deemed to have read, understood, and agreed to be bound by these Terms of Use and Disclaimer (“Terms”). If you do not accept the terms, you must immediately stop using this website and any materials or information obtained from it.

1. No Attorney-Client Relationship

No attorney-client relationship or obligation arises from the use of this site. An attorney-client relationship does not exist until there is a signed written retainer between the parties.

Viewing the site or communicating with Sweet James, LLP through this website, online forms, email, or by calling the toll-free or local numbers does not constitute or create an attorney-client relationship.

Until such a written agreement is executed:

  • Any information you provide is not confidential or privileged.
  • We have no duty to represent you or protect your interests.
  • Communications are not protected by attorney-client privilege.
  • We may have conflicts of interest that prevent representation.

2. Marketing Communications and Consent

Express Consent for Automated Communications
By providing your contact information and checking the consent box on our forms, you expressly consent to receive autodialed, prerecorded, and AI-generated voice calls, text messages, and emails from Sweet James, LLP and our agents at the phone number and email address you provided.

Key Terms of Your Consent:

  • Your consent is not required to obtain legal services.
  • Message frequency varies based on your matter and our marketing campaigns.
  • Standard message and data rates may apply.
  • We may use artificial intelligence technology to generate personalized communications.
  • We may use third-party vendors to send communications on our behalf.
  • Carriers are not responsible for delayed or undelivered messages.

Your Right to Opt Out:
You may revoke your consent and opt out at any time by:

  • Replying STOP to any text message.
  • Using the unsubscribe link in emails.

We will process opt-out requests within 24 hours for text messages and within 10 business days for other communications.

3. Website Content and Legal Disclaimers

  • General Information Only: The information on this website is for general informational purposes only and does not constitute formal legal advice, medical advice, or professional diagnosis.
  • No Reliance on Website Content: You should not rely on the information contained on the website(s). Do not act or refrain from acting based solely on content found on this website. We strongly recommend consulting with a qualified attorney for legal advice specific to your situation.
  • Legal Advertising: This website, our commercials, and videos may constitute legal advertising under applicable state bar rules and may contain dramatizations for illustrative purposes.
  • Accuracy Disclaimer: Information on this site has been produced and processed from sources believed to be reliable; however, no warranty, express or implied, is made regarding the accuracy, adequacy, completeness, legality, reliability, or usefulness of any information.

4. Case Results and Testimonials

  • Prior Results Disclaimer: Prior results do not guarantee a similar outcome as every case is unique. This statement is repeated for emphasis: Prior results do not guarantee a similar outcome.
  • Success Rate Disclosure: Our advertised 98.7% case success rate is based on cases that demands were sent to defendants in a 6-month period that resulted in a monetary offer and/or resolution.
  • Settlement Values: Advertised settlement totals are aggregate amounts that include matters handled by and/or clients retained by Sweet James, LLP, co-counsel, and attorneys, including verdicts, settlements, mass torts, and class actions.
  • Testimonials: Testimonials are from actual past or present clients. Individual results may vary significantly.

5. Case Acceptance and Referrals

We do not accept all types of cases. Depending on the facts of your case, we may:

  • Decline representation.
  • Refer your case to other qualified attorneys.
  • Enter into joint agreements with other firms.

Certain cases may be referred to attorneys with whom we have a joint agreement, including but not limited to Panish, Shea & Boyle; Vaziri Law; Carpenter, Zuckerman & Rowley; and Kevin Crockett. Referrals will not result in additional fees or expenses to you beyond our standard contingency fee arrangement.

6. Privacy Policy and Data Protection

Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, and protect personal information.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
  • We may collect personal information such as contact information, case details, marketing consent records, and technical data. We may use AI technology to generate communications, analyze case information, personalize website content, and improve client services.
  • We may share information with third-party vendors (communications, case management, marketing) under contractual safeguards.
  • Marketing consent records may be retained for 4 years after last interaction; case-related information is retained per professional rules.

7. Security and Confidentiality

Any information sent to Sweet James, LLP online, via email, or through this website is not secure and is not confidential unless an attorney-client relationship exists. While we make reasonable efforts to keep information private, absent an attorney-client relationship we cannot guarantee confidentiality.

8. Office Locations

Office meeting locations are maintained for the convenience of our clients and may not always be staffed.

9. Third-Party Links and Content

Sweet James does not endorse any links to third-party websites or content. They are provided for user convenience only. We do not control these third-party websites, nor do we represent that their policies, content, or practices are consistent with these Terms. Access at your own risk.

10. Intellectual Property

Material contained on the Sweet James website is copyrighted, including Sweet James trademarks, proprietary information, blog content, and webpages.

You may not copy, reproduce, modify, transmit, display, or distribute any content without our written permission.

11. Limitation of Liability

Sweet James, LLP and its related parties will not be liable for any damages, including but not limited to direct, indirect, incidental, special, consequential, reliance, or punitive damages arising from the use of this website, its content, or its information, regardless of negligence or fault.

In no event shall our aggregate liability exceed $100, except where prohibited by law.

12. Website Availability and Warranties

This website is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or use of this website shall be subject to the exclusive jurisdiction of the courts of Orange County, California.

14. Modification and Updates

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this website with a new effective date. Continued use of the site after changes constitutes acceptance.

15. Contact Information

National Headquarters Mailing Address:
Sweet James, LLP
4220 Von Karman, Suite 200
Newport Beach, California 92660, USA

© 2025 Sweet James, LLP. All rights reserved.

Sweet James Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, and protect personal information.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
  • We may collect personal information such as contact information, case details, marketing consent records, and technical data. We may use AI technology to generate communications, analyze case information, personalize website content, and improve client services.
  • We may share information with third-party vendors (communications, case management, marketing) under contractual safeguards.
  • Marketing consent records may be retained for 4 years after last interaction; case-related information is retained per professional rules.

Collection of Information

We gather personal information from various sources, including what you provide, marketing partners, social media, and public sources. This includes contact, account, feedback, payment, transaction, engagement, and automatically collected data (e.g., cookies, beacons, pixel tags).

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Information

We use your data to operate and improve the Site, develop new products, and send marketing communications. We work with third-party advertisers for targeted ads and effectiveness measurement. Your information helps us comply with laws, protect rights and safety, enforce terms, and prevent fraud. We may create and share anonymous, aggregated data for any purpose. You have the ability to opt-out of our marketing and promotional communications. You may refuse to provide certain personal information, but some parts of the Site may not be fully available or functional without submitting such information.

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Frequently Asked Questions

A Sweet James Personal Injury Attorney leads the legal and insurance fight after a crash, protecting your claim while you focus on recovery.

At our core, we build, protect, and enforce your claim. That starts with investigating how the accident happened, identifying who is legally responsible, and determining what insurance coverage is available. We gather and organize the evidence that matters: police reports, medical records, witness statements, photos, timelines, and documentation that connects your injuries to the crash.

From there, we manage your legal process end-to-end:

  • Tracking deadlines and legal requirements
  • Presenting the claim in a way that insurers recognize and respond to
  • Negotiating resolution when appropriate
  • Preparing the case for litigation if a dispute can’t be resolved

Our role is to make sure the facts, the injuries, and the financial impact of the accident are clearly represented so you can focus on healing. The system is rigged, and we’re here to fix it.

Every accident is different. But most injury claims come down to a few core questions.

Were there damages?

Injury claims exist to recover damages. That can include medical expenses, lost income, and the impact the injury has had on your day-to-day life. The type and extent of damages matter, and requirements can vary by state.

Was someone else at fault?

To pursue a claim against another party’s insurance, there usually needs to be evidence that someone else acted negligently and that their actions caused or contributed to the accident and your injuries.

Is there applicable insurance coverage?

Most accident claims are resolved through insurance coverage, not directly against individuals. Available coverage plays a role in how a claim is evaluated and resolved.If you’re unsure whether your situation qualifies as a claim, a consultation can help clarify how these factors apply to your specific accident. At Sweet James, we offer free consultations so you can understand your options before deciding what to do next.

After an accident, take photos of the vehicles, the accident scene, and any visible injuries. These details don’t last, and early documentation can matter later. If there are witnesses, get their names and contact information. You should notify your own insurance company that an accident occurred, but keep your communication factual. Avoid speculating about fault or discussing injuries in detail before they’re fully evaluated.

Seek medical care if needed. After a serious accident, symptoms aren’t always immediately apparent. Adrenaline and shock can mask pain or injury, and some symptoms don’t appear until days later. If the accident was significant, getting checked by a medical professional sooner rather than later can help identify issues that aren’t obvious at the scene.

At Sweet James, we often see cases complicated not by the accident itself, but what happens immediately afterward. Early documentation, careful communication, and timely medical attention help prevent avoidable problems down the road.

A contingency payment means you don’t pay any attorney’s fees upfront.

In a personal injury case, our fee is contingent on recovering compensation through settlement or a court judgment. If there is no recovery, there is no attorney’s fee in our legal services.

This arrangement allows clients to pursue a claim without taking on immediate legal fees and ensures that our interests are aligned with the outcome of the case. All terms of the contingency agreement are explained clearly before representation begins.

If your case is resolved through a settlement or court judgment, the compensation is typically paid at the end of the case—not upfront and not in stages. Once funds are received, they are placed into a client trust account. From there, required payments are handled in an orderly way. This can include resolving any outstanding medical bills or liens related to the accident, as well as the agreed-upon attorney’s fee under the contingency agreement.

After those items are addressed, the remaining portion of the recovery is disbursed to you. Throughout the process, you’re kept informed about how funds are handled when distribution occurs. Nothing is finalized or released without transparency and documentation. At Sweet James, the goal is to make the process straightforward: resolve the claim properly, handle the necessary obligations, and get funds to the client as efficiently as the process allows.

Medical treatment after an accident serves two essential purposes: your recovery and the documentation of your injuries.

Some injuries are obvious right away. Others take time to surface. Adrenaline and shock can mask symptoms, and pain often appears days later. Getting evaluated helps identify injuries early and ensures you receive the care you need before issues worsen.

Medical care also plays a critical role in your claim. Doctors’ notes, diagnostic tests, treatment plans, and follow-up visits help connect your injuries to the accident—showing what was injured, when it happened, and how it affected your life. Insurance companies rely heavily on this documentation when evaluating claims.

Consistency matters. Gaps in care, delayed treatment, or missed follow-ups are often used by insurers to question the seriousness of an injury or whether it was caused by the accident. That doesn’t mean every case requires aggressive treatment—but clear, consistent medical records matter.

Accident claims can become complicated quickly. Questions about fault, insurance coverage, medical records, and timing often come up, especially when injuries are involved.

A lawyer’s role is to help manage that process—gathering the right information, handling communication with insurance companies, and making sure the claim is present accurately and on time.

Not every accident requires a lawyer. But when injuries are involved, the process is rarely as simple as it seems at first. Having legal guidance can help you understand what matters, what doesn’t, and what your options actually are.

At Sweet James, we offer free consultations so people can get clarity about their situation—even if legal representation isn’t ultimately what’s needed.

We get the facts.

We start by listening to what happened, identifying the key details, and spotting early red flags (fault issues, coverage issues, timing, injuries, etc.).

We gather the evidence.

That typically includes the police report, photos/video, witness information, insurance details, and your medical records and bills.

We document the full impact.

Not just “what happened,” but what it cost you—medical care, missed work, ongoing symptoms, and how the injury is affecting your day-to-day life.

We file and present the claim.

We put the claim together in a structured way and submit it to the insurance company so it’s handled through formal channels—not informal back-and-forth.

The insurance company responds.

They may accept fault, dispute fault, ask for more information, or make an initial offer. This is also where they often try to minimize or narrow the claim.

We negotiate from a position of preparation.

If a resolution is possible, it typically happens here—after the evidence is organized and the claim is presented clearly.

If the insurer won’t deal fairly, we escalate.

That can mean moving into litigation: filing a lawsuit, exchanging evidence, taking depositions, and continuing negotiations with court pressure and deadlines in place.

Resolution and payout (if recovered).

If compensation is recovered through settlement or judgment, funds are processed through the proper channels, obligations are handled (as applicable), and the remainder is disbursed to you with transparency.

Most personal injury accidents happen because someone failed to act responsibly or safely.

While every case is different, the majority of injury claims fall into a few common categories:

  • Motor vehicle accidents. Car, motorcycle, truck, and pedestrian crashes caused by distraction, speeding, impairment, or failure to follow traffic laws.
  • Slip and fall accidents. Unsafe property conditions such as wet floors, uneven walkways, poor lighting, loose carpeting, or lack of warning signs.
  • Workplace accidents. Injuries caused by unsafe job sites, inadequate training, defective equipment, or failure to follow safety regulations.
  • Defective or dangerous products. Injuries caused by faulty design, manufacturing defects, or lack of proper warnings or instructions.
  • Medical negligence. Errors in diagnosis, treatment, medication, or aftercare that result in patient harm.
  • Dog bites and animal attacks. Injuries caused by animals that were not properly restrained or controlled.
  • Premises and property negligence. Injuries occurring on commercial or residential property due to unsafe conditions the owner failed to address.
  • Wrongful death incidents. Fatal injuries resulting from negligence, recklessness, or misconduct.

In most personal injury cases, the central issue is negligence—whether a person, business, or entity failed to take reasonable steps to prevent harm. When that failure leads to injury, the law may allow the injured person to pursue compensation for their losses.

Certain actions after an accident can affect how a claim is evaluated.

  • Avoid admitting fault at the scene. Statements made to police or others can be documented and later reviewed.
  • Be cautious about discussing the accident or your injuries with anyone outside your medical providers, attorney, or insurance company.
  • Avoid giving a recorded statement to the other driver’s insurance company without first understanding the purpose of the request.
  • Do not misrepresent your injuries or symptoms. Accuracy and consistency matter.
  • Use caution on social media. Posts or photos may be reviewed and taken out of context.
  • Avoid accepting a settlement offer before understanding its terms and potential impact on your rights.
  • If you have questions about how these issues apply to your situation, Sweet James offers free consultations to help you understand your options.

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